Welcome to MYO eStore

FAQ


 

 

 

 

Q1. What is the difference between a project kit workshop and guided workshop?


Q2. For terrarium workshop, can I choose to make bigger terrariums?


Q3. For project kit workshops, after I have made an appointment online, can I make a different choice on the day itself?


Q4. Do I need to make payment when I place orders online?


Q5. If I have made an appointment but realized that I cannot make it, can I re-schedule the appointment?


Q6. Is there a phone number that I can call?


Q7.  How do I make an appointment online?




 

Q1. What is the difference between a project kit workshop and guided workshop?  BACK


Both the project kit workshop and guided workshop requires an appointment to be made in advance. You can choose your preferred date and time.

 

A project kit workshop  is mainly self guided with a printed step by step guide. However, our friendly staff will be around to provide asistance or clarification when needed. There is no fixed duration for the project kit workshop. There is also no min. number of participants to start a project kit workshop.

 

A guided workshop is usually more complex or is targeted at young children, therefore a trainer will be there to guide you through step by step. There is a fixed duration for each workshop session. There is also a min. of 2 participants for each appointment. For 1 participant or 2 participants to share 1 set of materials, additional charges apply.

 

Kindly note that we do not conduct private workshops, additional charge is applicable if you would like to book our whole studio space.  

 

Q2. For terrarium workshop, can I choose to make bigger terrariums?  BACK


Yes. The package you pay for online will be our stardard size under Package A. Upgrades to Package B,C or D for bigger terrariums can be done on the day itself.  

 

Q3. For project kit workshops, after I have made an appointment online, can I make a different choice on the day itself?  BACK


Yes you can choose a different project kit on the day itself, you will need to top up the difference in price accordingly. No refund will be made if choice of project kit is lower than what was paid online.

 

Q4. Do I need to make payment when I place orders online?  BACK


Yes, if no payment is received after 24 hours after order is made, it order will be cancelled. This applies to workshop appointments as well. 

 

Q5. If I have made an appointment but realized that I cannot make it, can I re-schedule the appointment?  BACK


Yes, we can re-schedule the session for you, kindly inform us 3 days before the workshop date if possible. For unforeseen circumstances, please inform us on the workshop day itself before the allocated time slot. 

 

Q6. Is there a phone number that I can call?  BACK


We currently do not have a phone number for contact. Kindly contact us through email at info@makeyourown.sg or via facebook messenger on our facebook page http://fb.com/makeyourown.sg  

 

Q7. How do I make an appointment online? BACK


Step 1 – Select the workshop you would like to attend

 

faq_step1

Step 2 – Scroll down to the bottom part of the workshop listing

 

Step 3 – Fill in all the required fields, select your preferred date and time slot

 

Step 4 – Using the Shopping Cart

You will be directed to the shopping cart once you have added an item to the cart.

From here, you can either

-          Continue shopping

-          Delete items

-          Proceed to Checkout

 



Step 5 – Checkout Method

 

Step 6 – Billing Information

 

Step 7 – Payment Information

There are 2 payment methods available

-          Paypal

-          Bank Transfer Payment

 

Step 7.1 – Payment by PayPal

 

 

Step 7.2 – Payment by Bank Transfer Payment

 

Step 8 - Place Order

 







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